GoHighLevelWorksheet

GHL On-Site Staff Communication & Task Worksheet

A tactical worksheet for setting up internal GHL notifications, task assignments, and SMS alerts for your event day-of production team.

Event Day Operations: The GHL Command Center

Your CRM isn't just for marketing; it's the engine for your on-site operations. This worksheet helps you map out the internal automations needed to keep your staff synchronized during the chaos of a live event.

Worksheet: Internal Alert Triggers

Define what happens in GHL when the following on-site events occur:

  • Speaker Arrives: Trigger SMS to Stage Manager.
  • VIP Check-in: Trigger notification to Concierge Team.
  • Supply Low (Manual Trigger): Trigger task assignment to Logistics Lead.
  • Emergency Alert: Trigger mass SMS to all internal Users (Staff Tag).

Setting Up the GHL Mobile App for Staff

Ensure every staff member has the GHL app installed and notifications enabled. Use 'Opportunity Stages' to track the flow of problems on the floor. For example, a 'Help Desk' pipeline with stages: Reported -> Assigned -> In Progress -> Resolved.

RoleRequired GHL AccessPrimary Automation
Registration LeadContact View / TagsAttendee search and check-in confirmation
Floor ManagerTasks / OpportunitiesResolving on-site logistics issues
Sales/SponsorshipConversations / CRMReal-time lead capture at sponsor booths

Download this worksheet and use it during your pre-event production meeting to ensure no communication gap exists.

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