GoHighLevelBlueprint

GHL Automated Attendee Check-In & No-Show Recovery Blueprint

Streamline your event entry and instantly re-engage no-shows with this automated workflow for GoHighLevel.

Automating Your Event Check-In Experience

The moment an attendee arrives at your event, your CRM should know. This blueprint provides a step-by-step configuration for GoHighLevel (GHL) to handle check-in triggers via Tixified webhooks and automate the 'No-Show' recovery sequence for those who missed the mark.

Step 1: The 'Attended' Workflow Trigger

Configure a Webhook in Tixified to fire when a ticket is scanned. In GHL, create a workflow triggered by this incoming webhook.

  • Action: Remove tag 'Registered'
  • Action: Add tag 'Attended'
  • Action: Update Opportunity Stage to 'Checked In'
  • Action: Send Welcome SMS: "Welcome to the event! Access your digital workbook here: [Link]"

Step 2: The No-Show Recovery Logic

How do you identify who didn't show up? Use a 'Wait' step strategy.

TimeframeAction ItemGHL Element
Event Start + 30mCheck for 'Attended' TagIf/Else Branch
If No Tag FoundSend 'Missing You' EmailEmail Template
If No Tag FoundOffer Replay/Recording AccessWorkflow Action

Step 3: Post-Event Tagging & Cleanup

Ensure your database is segmented for future marketing. Those who attended should receive a 'Thank You' sequence, while No-Shows are funneled into a long-term nurture or a 'Buy the Recordings' upsell.

Pro Tip: Use the 'Smart Lists' in GHL to filter everyone with the 'No-Show' tag to perform a manual voice-drop for a high-touch personal reach-out.

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