Technical blueprint for mapping complex Tixified attendee data—like dietary needs, shirt sizes, and custom questions—into clean, actionable GHL custom fields.
Data integrity is the difference between a personalized attendee experience and a logistical nightmare. This blueprint outlines how to structure your GHL Custom Fields to receive detailed data from Tixified's ticketing platform.
Before launching your tickets, create these custom fields in GHL under a 'Tixified Event Data' folder:
When Tixified fires a webhook, use GHL's 'Inbound Webhook' trigger. Use the 'Mapping' tool to link the JSON payload to the fields created above. Crucial: Use the attendee's email address as the unique identifier to avoid creating duplicate contact records.
Trigger: Webhook -> Action: Create/Update Contact -> Map: "Attendee_Size" to "T-Shirt Size (Custom Field)"Once mapped, you can create hyper-segmented Smart Lists. Need a list of everyone who ordered a 'Large' shirt for the printer? One click. Need to find all VIPs with nut allergies for the caterer? One click.
This level of data mapping allows for automated 'Thank You' emails that mention their specific session choices, dramatically increasing the perceived value of your event.
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