KeapChecklist

Keap Event Custom Field Setup Checklist

Every custom field to create in Keap before connecting Tixified — field names, field types, and exactly what Tixified writes to each.

Keap Custom Field Setup

Create these 8 custom fields in Keap before enabling Tixified sync.

#Field NameKeap Field TypeTixified WritesWhen
1_TixEventNameTextEvent name from ticketOn purchase
2_TixTicketTypeTextTicket name + variantOn purchase
3_TixOrderNumberTextTixified order numberOn purchase
4_TixEventDateDateSession start dateOn purchase
5_TixEventEndDateDateSession end dateOn purchase
6_TixCheckedInText"true" or "false"On check-in
7_TixNoShowCountWhole NumberIncremented on no-showDay after event
8_TixPromoCodeTextPromo code usedOn purchase

Setup Steps

  1. Go to Keap → Admin → Settings → Custom Fields
  2. Select "Contact" record type
  3. Create each field with the exact name shown above
  4. Use the "Text" type for most fields (Keap auto-detects)
  5. For _TixEventDate and _TixEventEndDate, use "Date" type
  6. For _TixNoShowCount, use "Whole Number" type
  7. After creating all fields, go to Tixified Settings → Integrations → Keap
  8. Map each field in the integration settings
  9. Run a test order to verify data flows correctly

Field Mapping in Tixified

In Tixified, you'll map these under each ticket's CRM Automation section and in your Registration Form field mappings. The session date fields are mapped at the ticket level.

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