KeapGuide

Keap Automated Check-In Trigger System Guide

Learn how to trigger specific Keap automations the moment an attendee scans their ticket at the door for real-time engagement.

The Real-Time Check-In Engagement Guide

Most event organizers only use check-in for attendance tracking. With Keap and Tixified, you can use the check-in event as a trigger for a series of "Live Event" automations.

1. The "Welcome To The Room" SMS

When the Tixified app scans a ticket, it sends a webhook to Keap. Trigger an automated SMS that says: "Welcome, [Name]! The WiFi password is 'Event2024' and lunch is at 12 PM in the Grand Ballroom."

2. Internal Notification for Key Accounts

Is a high-value prospect checking in? Use a Keap Decision Diamond. If the contact has the tag "High Value Prospect," trigger an immediate browser notification or Slack alert to your sales team so they can greet them personally at the door.

3. Segmented Content Delivery

Different ticket types should get different materials. Trigger an email with specific digital downloads based on the ticket type identified at check-in. For example, 'Workshop Attendee' gets the digital workbook PDF the second they arrive.

Pro Tip: Avoiding Automation Overload

Ensure you use a 'Check-In Only Once' tag logic in Keap to prevent these automations from firing again if an attendee leaves and re-enters the venue.

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