The HubSpot Volunteer Management Checklist

Managing volunteers shouldn’t require a separate platform. Use HubSpot to track the entire volunteer lifecycle from application to post-event appreciation.

Pre-Event: Recruitment & Vetting

• [ ] Create a HubSpot Form for volunteer applications with custom properties for 'Skills' and 'T-Shirt Size'.
• [ ] Set up an automated 'Welcome' sequence for approved volunteers.
• [ ] Use Tixified to issue 'Volunteer Access' tickets (0% fees mean you can issue unlimited free staff tickets at no cost).

On-Site: Coordination

• [ ] Use HubSpot Lists to segment volunteers by 'Shift' or 'Station'.
• [ ] Sync Tixified check-in data to HubSpot to see which volunteers arrived on time.
• [ ] Utilize HubSpot's mobile app for real-time internal communication with team leads.

Post-Event: Appreciation & Retention

• [ ] Send a 'Thank You' email with a personalized impact report (e.g., 'You helped 500 attendees today!').
• [ ] Update 'Volunteer Score' property based on attendance and reliability.
• [ ] Invite top-performing volunteers to an exclusive 'Early Access' list for next year.

Tixified’s flat-fee pricing (from $49/mo) ensures that your administrative and volunteer tickets don’t eat into your budget, allowing you to focus more resources on the attendee experience.