HubSpotChecklist

HubSpot Event Property Setup Checklist

The complete checklist of custom HubSpot contact properties to create before connecting Tixified — with internal names, field types, and instructions for each. Takes 30 minutes, saves hours.

HubSpot Event Property Setup Checklist

Complete these steps in HubSpot Settings → Properties → Contact Properties before connecting Tixified. Creating properties first ensures data maps correctly from day one.


Section 1 — Create a Property Group First

Step: Go to Settings → Properties → Groups → Create Group.
Name: "Event History"
This keeps all event properties organized together on the contact record.

Section 2 — Event History Properties (create all 4)

Property NameInternal NameField TypeHow Tixified Uses It
Last Event Attendedlast_event_attendedSingle-line textWritten on check-in with event name
Last Event Datelast_event_dateDate pickerWritten on check-in with event date
Total Events Attendedtotal_events_attendedNumberIncremented on each check-in via workflow
First Event Datefirst_event_dateDate pickerWritten on first purchase only, never overwritten

Section 3 — Ticketing Properties (create all 3)

Property NameInternal NameField TypeHow Tixified Uses It
Last Ticket Typelast_ticket_typeSingle-line textWritten on purchase with ticket name (GA, VIP, etc.)
Last Order IDlast_order_idSingle-line textWritten on purchase for cross-reference
Last Promo Code Usedlast_promo_codeSingle-line textWritten on purchase if promo code used

Section 4 — Attendance Properties (create all 2)

Property NameInternal NameField TypeHow Tixified Uses It
Last Check-In Datelast_checkin_dateDate pickerWritten on QR scan at event door
No Show Countno_show_countNumberIncremented by no-show identification workflow

Section 5 — Connect to Tixified

  1. Go to Tixified → Integration Settings → HubSpot
  2. Enter your HubSpot Private App API key
  3. Enable Contact Sync, Order Sync, Attendee Sync
  4. For each ticket, go to HubSpot settings and map the property internal names to the corresponding Tixified fields
  5. Run a test purchase to verify data flows correctly

Verification Checklist

☐ Test contact created in HubSpot within 5 seconds of purchase
☐ last_ticket_type property populated correctly
☐ last_event_attended property populated correctly
☐ Contact added to Registrants static list
☐ Pre-event workflow enrolled

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