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HubSpot Event Accessibility & Inclusivity Compliance Checklist

Ensure your event is accessible to all. Use this checklist to manage attendee requirements and compliance within HubSpot records.

Accessible Event Management

Inclusivity isn't an afterthought. This checklist helps you utilize HubSpot custom properties to track and manage the specific needs of every attendee, ensuring a seamless experience for all.

CRM Field Setup (Custom Properties)

Ensure these fields are created in HubSpot and mapped to your Tixified checkout form:

  • ☐ Mobility Requirements: (Dropdown: Wheelchair access, Limited stairs, etc.)
  • ☐ Dietary Restrictions: (Multi-check: Vegan, Nut-Free, Halal, etc.)
  • ☐ Communication Aids: (Dropdown: ASL Interpreter, Closed Captioning, Braille)
  • ☐ Sensory Needs: (Boolean: Quiet Room access required)

Pre-Event Communication Checklist

  • Send an accessibility guide in the confirmation email via HubSpot Workflow.
  • Provide a digital venue map with highlighted accessible routes.
  • Ensure all marketing images have Alt-Text (HubSpot Files default).
  • Create a segment in HubSpot for "Attendees with Specific Requirements" to send targeted check-in instructions.

Operationalizing Inclusivity

Pro-Tip: Use HubSpot's List tool to create a real-time count of meal requirements. Sync this directly with your catering team 7 days prior to the event.

Why Tixified?

Managing complex attendee data shouldn't be expensive. Tixified offers native HubSpot integration and unlimited custom fields for a flat $49/mo (0% fees). No more paying extra just to collect the data you need to be inclusive.

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Related Resources

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HubSpot Event Contact Property Setup Guide

The complete list of custom HubSpot contact properties to create before connecting Tixified — with internal names, field types, and usage.

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HubSpot Event Workflow Templates

4 copy-paste HubSpot workflow structures: pre-event nurture, post-event attended, no-show recovery, and quarterly re-engagement.

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HubSpot Event List Architecture Guide

Which HubSpot lists to build as static vs active, what each list is for, and how Tixified populates them automatically.