GeneralGuide

CRM Field Mapping Template

Complete field mapping reference for GoHighLevel, HubSpot, and Keap — which Tixified fields map to which CRM properties.

CRM Field Mapping Template

Complete field mapping for all three CRMs.

1. Core Fields (Auto-Mapped)

TixifiedGHLHubSpotKeap
first_namefirstNamefirstnamegiven_name
last_namelastNamelastnamefamily_name
emailemailemailemail_addresses[0]
phonephonephonephone_numbers[0]
order_numberCustom: tix_order_numberCustom: tix_order_numberCustom: _TixOrderNumber
ticket_nameCustom: tix_ticket_nameCustom: tix_ticket_nameCustom: _TixTicketName
registration_statusCustom: tix_reg_statusCustom: tix_reg_statusCustom: _TixRegStatus
is_checked_inCustom: tix_checked_inCustom: tix_checked_inCustom: _TixCheckedIn

2. Custom Fields

TixifiedGHLHubSpotKeap
company_nameCustom: companycompanycompany.company_name
job_titleCustom: job_titlejobtitlejob_title
session_dateCustom: tix_session_dateCustom: tix_session_dateCustom: _TixSessionDate
promo_codeCustom: tix_promo_codeCustom: tix_promo_codeCustom: _TixPromoCode

3. Tags & Lists

EventGHLHubSpotKeap
PurchaseTags/ticketStatic list/ticketTags/ticket
RegistrationTags/ticketStatic list/ticketTags/ticket
Check-inTags/eventStatic list/eventTags/event
Session check-inTags/session——

4. Workflows

TriggerGHLHubSpotKeap
PurchaseWorkflow/ticketWorkflow/ticketCampaign seq
RegistrationWorkflow/formWorkflow/formCampaign seq
Check-inWorkflow/eventWorkflow/event—

Tips

  1. Create custom fields before enabling sync
  2. Use CRM Test Runner to verify
  3. Check Audit Log after first test order
  4. GHL: use API field key, not display name
  5. HubSpot: create under Settings → Properties

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