Privacy Policy

Last updated: March 2025

Tixified ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, set up events, or process ticket sales. This includes:

• Name, email address, and password
• Billing and payment information
• Event and ticket details you create
• Attendee information submitted through your events
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative and promotional communications
• Respond to your comments and questions
• Monitor and analyze usage trends
• Integrate with third-party services (e.g., Keap CRM) as configured by you

3. Information Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations
• Payment processors to complete transactions
• Third-party integrations you authorize (e.g., Keap)
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information to improve and analyze our services.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@tixified.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tixified.com.