Native CRM Integration

HubSpot Integration

Enterprise-grade HubSpot integration. Native Orders with line items, static list automation, workflow enrollment, custom property mapping, product sync, and session date mapping β€” all built in.

⚑ Contact & Order Sync

Native HubSpot Orders With Full Line Items

Tixified doesn't just add notes β€” it creates real HubSpot Orders with individual line items, associated with the contact and their company. Revenue data flows directly into your HubSpot reporting.

Automatic Contact Sync

Every ticket purchase creates or updates a HubSpot contact by email. Attendee contacts are synced separately on registration.

  • Create-or-update (upsert) by email address
  • First name, last name, email, and phone synced
  • Works for both purchasers and individual attendees
  • Attendee sync on registration form completion

Native HubSpot Order Creation

Tixified creates a real HubSpot Order (Deal) with individual line items, each linked to a HubSpot Product.

  • Full Order object with line items (not just notes)
  • Each ticket/add-on becomes a separate line item
  • Line items linked to HubSpot Products by ID
  • Bundle orders expanded into individual product lines
  • Discount amount tracked in a dedicated property
  • Promo code name stored on the order
  • Order associated with contact and company

Company Association

Orders are automatically associated with the contact's primary company in HubSpot, keeping your company-level reporting accurate.

  • Auto-detect contact's primary company
  • Order linked to company via HubSpot associations API
  • Revenue rolls up to company records

Order ID Property

Map the Tixified order number to any HubSpot contact property for cross-referencing.

  • Choose any HubSpot property for order number
  • Written to the purchaser's contact on every sync
  • Useful for support and order lookup workflows
πŸ“¦ Product Sync

Link Tickets & Add-ons to HubSpot Products

Map each Tixified ticket and add-on to a HubSpot Product. When orders sync, line items reference the correct product for accurate revenue attribution.

HubSpot Product Picker

Browse and select from your HubSpot product library directly in Tixified. No need to copy IDs.

  • Live search across your HubSpot Products
  • Product name and ID displayed for easy selection
  • Works for tickets, add-ons, and promo codes
  • Price can be auto-populated from HubSpot

Line Item Accuracy

When orders sync, each line item references the linked HubSpot Product, so your product-level revenue reports are accurate.

  • Quantity and per-unit price on each line item
  • Discount line items for promo code orders
  • Bundle items expanded into individual product lines
  • Add-on products tracked as separate line items
πŸ“‹ Static List Automation

Add Contacts to HubSpot Static Lists Automatically

Automatically add contacts to HubSpot static lists on purchase, registration, or promo code use. Segment your audience effortlessly for targeted campaigns.

Purchase Lists

Add the purchaser's contact to a HubSpot static list when they buy a specific ticket.

  • Select any static list from your HubSpot account
  • Applied per ticket β€” different tickets can use different lists
  • List auto-created if it doesn't exist yet
  • Great for segmenting buyers by event or ticket type

Registration & Event Lists

Add contacts to lists on registration form completion or at the event level.

  • Registration lists set per form or per ticket
  • Event-level purchase list (all buyers for an event)
  • Promo code lists β€” segment by promotion used
  • Use lists as enrollment triggers for HubSpot workflows
πŸ”„ Workflow Enrollment

Enroll Contacts Into HubSpot Workflows Automatically

Go beyond lists. Enroll contacts directly into one or more HubSpot workflows on purchase or registration β€” triggering email sequences, deal creation, task assignment, and more.

Purchase Workflows (Multi-Select)

Enroll the purchaser's contact into one or more HubSpot workflows immediately after ticket purchase.

  • Multi-workflow support β€” enroll in several at once
  • HubSpot Workflow Picker with live search
  • Workflows must have 'Allow re-enrollment' enabled
  • Applied only to the actual purchaser contact
  • Great for post-purchase nurture and onboarding

Registration Workflows (Multi-Select)

Enroll contacts into HubSpot workflows when they complete their registration form.

  • Triggered on registration form submission only
  • Set per ticket or per registration form (form = fallback)
  • Multi-workflow support for complex onboarding flows
  • Independent from purchase workflows
  • Perfect for pre-event communication sequences
πŸ“‹ Custom Property Mapping

Map Registration Fields to HubSpot Contact Properties

Map any registration form field to a HubSpot standard or custom contact property. Data flows automatically when attendees submit their forms.

HubSpot Property Picker

Browse and select from all your HubSpot contact properties β€” both standard and custom β€” directly in the form builder.

  • Live search across all HubSpot properties
  • Standard properties (company, job title, etc.)
  • Custom properties you've created in HubSpot
  • Property type displayed for easy identification

Automatic Data Push

When an attendee submits their registration form, all mapped field values are pushed to their HubSpot contact record.

  • Values synced on form submission
  • Works with reusable registration form templates
  • Text, select, date, number, and checkbox types
  • Existing property values are updated (not overwritten with blank)
πŸ“… Session Date Mapping

Push Event & Ticket Dates to HubSpot Properties

Map your event and ticket session start/end dates to HubSpot date properties. Dates are pushed with full timezone support so your reporting and automation triggers are accurate.

Event-Level Date Mapping

Map your event's overall start and end dates to HubSpot date properties. Applied once per event.

  • Map event start date β†’ HubSpot date property
  • Map event end date β†’ HubSpot date property
  • Timezone-aware β€” converts to UTC midnight for HubSpot
  • Applied to purchaser and all attendee contacts

Ticket-Level Session Date Mapping

Each ticket can have its own session dates mapped to separate HubSpot properties β€” perfect for multi-session events.

  • Map ticket session start date β†’ HubSpot property
  • Map ticket session end date β†’ HubSpot property
  • HubSpot Property Picker for easy selection
  • Great for workshops, breakout sessions, and multi-day tracks
⚑ Automation Reference

What Tixified Does in HubSpot

Every trigger fires automatically β€” no Zapier, no middleware, no code required.

Triggerβ€” When this happens in Tixified…
Actionsβ€” Tixified automatically does this in HubSpot

Ticket purchased

Customer completes checkout

  • Create or update HubSpot contact (upsert by email)
  • Sync name, email, and phone to contact
  • Create native HubSpot Order with individual line items
  • Link tickets & add-ons to HubSpot Products
  • Track discount amount & promo code on order
  • Associate order with contact and company
  • Add contact to purchase static list (per ticket)
  • Add contact to event-level purchase static list
  • Enroll contact in purchase workflows (multi-select per ticket)
  • Map event start & end date to HubSpot properties
  • Map ticket session start & end date to HubSpot properties
  • Add contact to promo code static list & map code to a contact property
  • Map Tixified order number to a HubSpot contact property

Registration form submitted

Attendee fills in their registration details

  • Update HubSpot contact with registration form field values (standard & custom properties)
  • Add contact to form-level registration static list
  • Enroll contact in registration workflows (multi-select per ticket or form)

Attendee checked in

Badge is scanned at the event door

  • Add contact to event check-in static list
  • Enroll contact in check-in workflows (multi-select per event)

Session check-in

Attendee checks into a specific breakout session

  • Add contact to session check-in HubSpot static list (per session)
  • Enroll contact in session check-in workflows (multi-select per session)

Survey response submitted

Attendee completes a pre or post-event survey

  • Add contact to survey-specific HubSpot static list
  • Enroll contact in survey workflows (multi-select per survey)

How It Works

Three steps to connect Tixified to your HubSpot account.

1

Connect Your HubSpot Account

During onboarding, click 'Connect HubSpot' to sign in with your HubSpot account via OAuth. No API keys needed! (You can also enter a Private App token manually in Settings.)

2

Configure Sync, Lists & Workflows

Enable contact sync, order sync, and attendee sync. Select static lists, workflows, products, and property mappings for each ticket.

3

Sell Tickets β€” HubSpot Updates Automatically

Every purchase triggers contact creation, native Order creation with line items, list membership, workflow enrollment, and property updates.

πŸ”’ Reliability & Security

Built for Production

Deduplication

Orders are never synced twice. Built-in dedup prevents duplicate HubSpot orders even if automations fire multiple times.

CRM Audit Log

Every sync action is logged β€” contact creations, order creations, list additions, workflow enrollments, and errors.

Rate Limit Handling

Automatic retry with exponential backoff when HubSpot's API rate limits are hit. Syncs complete reliably under heavy load.

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