Native CRM Integration

GoHighLevel Integration

Full-featured native GoHighLevel integration. Sync contacts, invoices, tags, products, custom fields, workflow enrollments, and session dates β€” all built in, no middleware.

⚑ Contact & Invoice Sync

Every Purchase Syncs to GoHighLevel Automatically

Contacts are created or updated in your GHL sub-account on every purchase. Tixified creates a paid GHL Invoice with line items so your revenue data stays accurate.

Automatic Contact Sync

Every ticket purchase creates or updates a GHL contact. Smart duplicate detection by email and phone prevents duplicates.

  • Upsert by email β€” no duplicate contacts
  • Phone-based duplicate detection and resolution
  • First name, last name, email, and phone synced
  • Company name set as standard GHL field
  • Source automatically set to 'Tixified'

GHL Invoice Creation

A fully structured GHL Invoice is created for each order. The Tixified Order ID is used as the invoice title for easy cross-reference.

  • Line items with accurate per-unit pricing
  • GHL Product IDs linked to each line item
  • Discount amount applied as invoice-level discount
  • Payment recorded with method note (e.g. 'Payment recorded from Tixified (Credit Card)')
  • Test mode orders prefixed with [TEST]

Company Record Linking

When attendees provide a company name in their registration form, Tixified creates or links a GHL Company record.

  • Auto-search for existing company by name
  • Create new company if not found
  • Link contact to company record via companyId
  • companyName also set as standard contact field

Order ID Custom Field

Map the Tixified order number to any GHL custom field so you can track which order each contact came from.

  • Choose any GHL custom field for order number
  • Written on every purchase sync
  • Useful for cross-referencing Tixified orders in GHL
🏷️ Tag Automation

Apply GHL Tags to Drive Your Automations

Tags are applied automatically on purchase and registration, triggering your GHL workflows, SMS sequences, and pipeline automations.

Purchase Tags (Multi-Select)

Apply multiple GHL tags at once when a customer purchases a ticket β€” each tag can trigger separate automations simultaneously.

  • Multi-tag support β€” apply as many tags as needed per ticket
  • Each tag can independently trigger GHL automations
  • Bundle purchases expand to apply each ticket's tags
  • Add-on purchases apply separate multi-select tags

Registration Tags

Apply a GHL tag when an attendee completes their registration form β€” separate from the purchase tag.

  • Applied after registration form submission only
  • Can be set per ticket or per registration form
  • Form-level tags serve as fallback
  • Distinguish purchasers from registered attendees

Promo Code Tags & Custom Fields

When a customer uses a promo code, apply a GHL tag and/or map the code to a GHL custom field.

  • Tag applied on promo code use
  • Promo code value mapped to any GHL custom field
  • Track promotional effectiveness per contact
πŸ”„ Workflow Enrollment

Enroll Contacts Into GHL Workflows Automatically

Go beyond tags. Enroll contacts directly into one or more GHL workflows on purchase or registration β€” triggering SMS sequences, email campaigns, and pipeline automations instantly.

Purchase Workflows (Multi-Select)

Enroll the purchaser's contact into one or more GHL workflows immediately after ticket purchase.

  • Multi-workflow support β€” enroll in multiple workflows
  • Contact added at the very start of the workflow
  • Triggers immediately on purchase completion
  • Only applied to the actual purchaser (not all attendees)
  • GHL Workflow Picker with live search

Registration Workflows (Multi-Select)

Enroll contacts into GHL workflows after they complete their registration form.

  • Triggered only after registration form submission
  • Set per ticket or per registration form (form = fallback)
  • Multi-workflow support β€” enroll in several at once
  • Great for post-registration onboarding sequences
  • Works independently from purchase workflows
πŸ“‹ Custom Field Mapping

Map Registration Fields to GHL Contact Properties

Every field in your registration form can be mapped to a GHL standard field or custom field. Data flows automatically on form submission.

Registration Form β€” Standard Field Mapping

Map registration form fields to built-in GHL contact properties.

  • Company Name β†’ companyName (+ Company record)
  • Website β†’ website field
  • Address β†’ address1, city, state, postalCode, country
  • Country ISO codes converted to full names for GHL

Registration Form β€” Custom Field Mapping

Map any registration form field to any GHL custom field. Values are pushed when the attendee submits their registration form.

  • Live GHL Custom Field Picker in the form builder
  • Values pushed on registration form submission
  • Works with reusable form templates
  • GHL Product Picker for linking tickets to products
πŸ“… Session Date Mapping

Push Event & Ticket Dates to GHL Custom Fields

Map your event and ticket session start/end dates to GHL date custom fields. Dates preserve local time with timezone support.

Event-Level Date Mapping

Map your event's overall start and end dates to GHL custom fields. Applied once per event.

  • Map event start date β†’ GHL custom field
  • Map event end date β†’ GHL custom field
  • Timezone-aware β€” local time preserved
  • Applied to purchaser and all attendee contacts

Ticket-Level Session Date Mapping

Each ticket can have its own session dates mapped to separate GHL fields β€” ideal for multi-session events.

  • Map ticket session start date β†’ GHL custom field
  • Map ticket session end date β†’ GHL custom field
  • Independent from event-level mapping
  • Perfect for workshops and breakout sessions
⚑ Automation Reference

What Tixified Does in GoHighLevel

Every trigger fires automatically β€” no Zapier, no middleware, no code required.

Triggerβ€” When this happens in Tixified…
Actionsβ€” Tixified automatically does this in GoHighLevel

Ticket purchased

Customer completes checkout

  • Create or update GHL contact (upsert by email, deduplicated by phone)
  • Set contact source to 'Tixified'
  • Create GHL Invoice with individual line items β€” invoice title is the Tixified Order ID for easy cross-reference
  • Link tickets & add-ons to GHL Products
  • Apply discount amount to invoice
  • Record payment automatically with a note: 'Payment recorded from Tixified (Credit Card / PayPal / etc.)'
  • Find or create Company record; link contact to company
  • Apply multiple purchase tags at once (multi-select β€” each tag can trigger separate automations)
  • Enroll contact in purchase workflows (multi-select per ticket)
  • Apply add-on purchase tags (multi-select)
  • Map event start & end date to GHL custom fields
  • Map ticket session start & end date to GHL custom fields
  • Apply promo code tag & map code to a GHL custom field

Registration form submitted

Attendee fills in their registration details

  • Update GHL contact with registration form field values
  • Map registration form fields to GHL standard fields (company, address, website)
  • Map registration form fields to GHL custom fields
  • Convert country codes to GHL full country names
  • Apply multiple registration tags (multi-select per ticket or form)
  • Enroll contact in registration workflows (multi-select per ticket or form)

Attendee checked in

Badge is scanned at the event door

  • Apply multiple GHL check-in tags to attendee's contact (multi-select per event)
  • Enroll contact in check-in workflows (multi-select per event)

Session check-in

Attendee checks into a specific breakout session

  • Apply multiple GHL session check-in tags to attendee's contact (multi-select per session)
  • Enroll contact in session check-in workflows (multi-select per session)

Survey response submitted

Attendee completes a pre or post-event survey

  • Apply multiple GHL survey tags to respondent's contact (multi-select per survey)
  • Enroll contact in survey workflows (multi-select per survey)

How It Works

Three steps to connect Tixified to your GoHighLevel sub-account.

1

Enter Your GHL API Key & Location ID

Go to Settings β†’ Integrations, paste your GoHighLevel API key and Location ID. Click 'Test Connection' to verify.

2

Configure Sync, Tags & Workflows

Enable contact sync, invoice sync, and attendee sync. Select purchase/registration tags, workflows, and custom field mappings.

3

Sell Tickets β€” GHL Updates in Real Time

Every purchase triggers contact creation, invoice recording, tag application, workflow enrollment, and custom field updates automatically.

πŸ”’ Reliability & Security

Built for Production

Deduplication

Orders are never synced twice. Built-in dedup prevents duplicate invoices even if automations fire multiple times.

CRM Audit Log

Every sync action is logged β€” contact creations, tag applications, invoice creations, workflow enrollments, and errors.

Rate Limit Handling

Automatic retry with exponential backoff when GHL rate limits are hit. Syncs complete reliably under heavy load.

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